How do you make a user go back to the menu?
How do you make a user go back to the homepage?
What do you want a consumer to do on screen?
The user needs a set of guidelines to make an informed decision. A consumer is never told what actions are supported or not supported because the guidelines are there to make the decision transparently.
In this article, we’ve described how your consumer should interact with your app (for example how to display a new product, select the most appropriate payment method, and enter a price and the relevant discount for the transaction), and provide the consumer with a set of guidelines to take actions (such as clicking an item) according to your user’s feedback.
The consumer should also understand your app: it should respond to user interaction according to the expected guidelines.
Let’s dig to the meat of the matter.
The most accessible
This one is pretty easy, and so is the recommendation. In case you’re not familiar with the concept, an accessibility is defined as the ability to use a resource in an accessible manner.
If your platform doesn’t support screen readers, you can usually include a reference to the accessibility controls in the manifest. In this case, your app is called “accessible”. It doesn’t matter whether your user can access some information that the app displays on screen.
The next thing we need to do is to provide some guidelines about how to make the app accessible.
In this case, we need to provide the following guidelines:
The description of the app
The menu (where the user will enter purchases, etc.)
The search page
The purchase menu, including the checkbox with payment method selection
To make a simple example, let’s add a set of tips on the purchase page: We are using the web form of the shopping site to add a tip:
Here’s an example of our guidelines showing:
The page should appear on a browser with screen readers enabled, and a non-disabled user should be able to read it – and be able to make purchases, all else remaining equal.
To make the app easier for non-disabled users, you may add a button for them to enter tips without making any purchases, but then you’ll need to add a button for the disabled user of your app to see them. A solution that’s easy is to show tips based on the available options instead, such as
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